Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or holidays may begin processing on the next business day.

Shipping

We currently ship within the United States. Available shipping options and any applicable shipping charges will be displayed at checkout before an order is completed.

Delivery times vary depending on the destination, selected shipping service, carrier operations, weather, holidays, and other circumstances outside our control.

Tracking

When tracking information is available, customers will receive tracking details after their order has shipped. Please allow time for the carrier to update the tracking information after the shipment is accepted.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Damaged, or Delayed Packages

If your order arrives damaged, appears to be lost in transit, or you experience another delivery issue, please contact us at pkemporiumllc@gmail.com so we can review the situation and assist you.

Questions

For questions regarding shipping or delivery, please contact us at pkemporiumllc@gmail.com